Cannot Add VPN Connection

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vpnfreedom
Posts: 7
Joined: Sun Jun 15, 2014 3:24 am

Cannot Add VPN Connection

Post by vpnfreedom » Sun Jun 15, 2014 3:47 am

Hello, this is my first post here
i have this odd problem
i cannot connect using Add VPN Connection (one where i can create myself and save it)
this problem has just happened recently about 3 weeks ago i think ?

i can only connect using the default connection by double clicking
VPN Gate Public VPN Relay Server http://i.imgur.com/nFtPqEV.png
and then double clicking 1 vpn from the list that pops up http://i.imgur.com/2T7Q8DQ.png

if i select one of the vpn that is working at that moment
and then i Add VPN Connection Based On the working connection
and the newly created connection always fails to connect http://i.imgur.com/uQAQijO.png
and i have made sure that the new Add VPN Connection have exactly the same information with the currently working ones
usually the error code is :
Error Code 1 or Error Code 2 http://i.imgur.com/qJxcyU8.png

hopefully someone can help me with this problem
thank you for anyone willing to read this

ps: im sorry about the eksternal link, i dont know how to post image in here

vpnfreedom
Posts: 7
Joined: Sun Jun 15, 2014 3:24 am

Re: Cannot Add VPN Connection

Post by vpnfreedom » Sun Jun 15, 2014 8:53 am

additional note on my end :

1. Operating system name and the type of CPU-bits
Windows-7 32 bit

2. The result of "ifconfig –a" (UNIX) or "ipconfig /all" (Windows)
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\xxx>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : WIN-O6CQ5DMOIMI
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter VPN - VPN Client:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VPN Client Adapter - VPN
Physical Address. . . . . . . . . : 00-AC-E8-D7-9D-52
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::59a7:d57f:3be7:505b%14(Preferred)
IPv4 Address. . . . . . . . . . . : 10.211.1.10(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Lease Obtained. . . . . . . . . . : Sunday, June 15, 2014 15:37:35
Lease Expires . . . . . . . . . . : Sunday, June 15, 2014 16:37:35
Default Gateway . . . . . . . . . : 10.211.254.254
DHCP Server . . . . . . . . . . . : 10.211.254.254
DHCPv6 IAID . . . . . . . . . . . : 234925288
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-88-5A-7A-00-0C-29-A9-97-0D

DNS Servers . . . . . . . . . . . : 10.211.254.254
8.8.8.8
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/1000 MT Network Connection
Physical Address. . . . . . . . . : 00-0C-29-15-8A-C2
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::3936:51b1:7aae:255b%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.16(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, June 15, 2014 9:46:47
Lease Expires . . . . . . . . . . : Monday, June 16, 2014 9:46:47
Default Gateway . . . . . . . . . :
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 234884137
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-88-5A-7A-00-0C-29-A9-97-0D

DNS Servers . . . . . . . . . . . : 208.67.222.222
208.67.220.220
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{D1D8E4A6-5C9E-496B-A679-0DCD0C7F9FBA}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:2800:124f:f52c:fef5(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::2800:124f:f52c:fef5%12(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{1B4BB2C8-ADF9-4E29-AF42-CCD0E4650798}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

3. The result of "uname –a" (UNIX) or "systeminfo" (Windows)
C:\Users\xxx>systeminfo

Host Name: WIN-O6CQ5DMOIMI
OS Name: Microsoft Windows 7 Ultimate
OS Version: 6.1.7600 N/A Build 7600
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Owner: Windows User
Registered Organization:
Product ID: 00426-OEM-8992662-00497
Original Install Date: 2/8/2014, 13:33:05
System Boot Time: 6/15/2014, 9:46:37
System Manufacturer: VMware, Inc.
System Model: VMware Virtual Platform
System Type: X86-based PC
Processor(s): 1 Processor(s) Installed.
[01]: x64 Family 6 Model 42 Stepping 7 GenuineIntel ~
3392 Mhz
BIOS Version: Phoenix Technologies LTD 6.00, 12/31/2009
Windows Directory: C:\Windows
System Directory: C:\Windows\system32
Boot Device: \Device\HarddiskVolume1
System Locale: en-us;English (United States)
Input Locale: en-us;English (United States)
Time Zone: (UTC+07:00) Bangkok, Hanoi, Jakarta
Total Physical Memory: 699 MB
Available Physical Memory: 224 MB
Virtual Memory: Max Size: 1,723 MB
Virtual Memory: Available: 231 MB
Virtual Memory: In Use: 1,492 MB
Page File Location(s): C:\pagefile.sys
Domain: WORKGROUP
Logon Server: \\WIN-O6CQ5DMOIMI
Hotfix(s): 59 Hotfix(s) Installed.
[01]: KB123334
[02]: KB675606
[03]: KB972636
[04]: KB973525
[05]: KB973874
[06]: KB974039
[07]: KB974179
[08]: KB974324
[09]: KB974327
[10]: KB974332
[11]: KB974638
[12]: KB123456
[13]: KB674103
[14]: KB675605
[15]: KB675606
[16]: KB973751
[17]: KB974138
[18]: KB974176
[19]: KB123456
[20]: KB674103
[21]: KB974332
[22]: KB974204
[23]: KB123334
[24]: KB123334
[25]: KB123456
[26]: KB123456
[27]: KB674103
[28]: KB674103
[29]: KB675605
[30]: KB675605
[31]: KB675606
[32]: KB675606
[33]: KB958488
[34]: KB972636
[35]: KB972636
[36]: KB973525
[37]: KB973525
[38]: KB973751
[39]: KB973751
[40]: KB973874
[41]: KB973874
[42]: KB974039
[43]: KB974039
[44]: KB974138
[45]: KB974138
[46]: KB974176
[47]: KB974176
[48]: KB974179
[49]: KB974179
[50]: KB974204
[51]: KB974204
[52]: KB974324
[53]: KB974324
[54]: KB974327
[55]: KB974327
[56]: KB974332
[57]: KB974332
[58]: KB974638
[59]: KB974638
Network Card(s): 2 NIC(s) Installed.
[01]: Intel(R) PRO/1000 MT Network Connection
Connection Name: Local Area Connection
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
IP address(es)
[01]: 192.168.1.16
[02]: fe80::3936:51b1:7aae:255b
[02]: VPN Client Adapter - VPN
Connection Name: VPN - VPN Client
DHCP Enabled: Yes
DHCP Server: 10.211.254.254
IP address(es)
[01]: 10.211.1.10
[02]: fe80::59a7:d57f:3be7:505b

4. The build number of SoftEther VPN
9437

5. Which SoftEther VPN component are you using?
VPN Client ( not really sure on the question)

6. Whether or not there is a NAT or Firewall between your VPN server and the Internet.
Comodo Firewall

7. Are you using SecureNAT? No


8. Your current vpn_server.config or vpn_bridge.config file should be attached on the post.
File Attached
You do not have the required permissions to view the files attached to this post.

vpnfreedom
Posts: 7
Joined: Sun Jun 15, 2014 3:24 am

Re: Cannot Add VPN Connection

Post by vpnfreedom » Wed Jun 18, 2014 12:27 pm

please .... 9 download of the config txt, nobody care to put any comment ?

vpnfreedom
Posts: 7
Joined: Sun Jun 15, 2014 3:24 am

Re: Cannot Add VPN Connection

Post by vpnfreedom » Tue Jun 24, 2014 9:03 am

no, i havent found any solution yet....
and im using the most updated version of Softether

vpnfreedom
Posts: 7
Joined: Sun Jun 15, 2014 3:24 am

Re: Cannot Add VPN Connection

Post by vpnfreedom » Thu Jun 26, 2014 3:50 am

am i posting in the wrong forum / section ?
this seems to be a specific bug on the Softether software ? since we could connect to the various vpn just fine with the usual method.

vpnfreedom
Posts: 7
Joined: Sun Jun 15, 2014 3:24 am

Re: Cannot Add VPN Connection

Post by vpnfreedom » Thu Jul 03, 2014 6:41 am

a little bump... please anyone who has a solution ?

thisjun
Posts: 2200
Joined: Mon Feb 24, 2014 11:03 am

Re: Cannot Add VPN Connection

Post by thisjun » Wed Feb 18, 2015 7:12 am

This board is not for VPN Gate.
If you want to discuss about VPN Gate, please post to following board.
http://www.vpnusers.com/viewforum.php?f=11

Suncatcher
Posts: 10
Joined: Tue Nov 08, 2016 8:26 pm

Re: Cannot Add VPN Connection

Post by Suncatcher » Thu Nov 10, 2016 8:43 am

Maybe moderators will move the thread to VPNGate department of the board?

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