i don't know how to use this software,
Could I need to download it first?
Post your questions about VPN Gate Academic Experiment Service here. Please answer questions if you can afford.
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Yes, you need to download the software first, install it and follow the directions. The website is blocked, so you need to find another way (other VPN or proxy) to open the website and download the software. Here is the download site: http://www.vpngate.net/en/download.aspx. And here is the Users Guide: http://www.vpngate.net/en/howto_softether.aspx