Looping Connection Error 11

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ABPT
Posts: 5
Joined: Tue Nov 10, 2015 3:33 am

Looping Connection Error 11

Post by ABPT » Wed Aug 15, 2018 6:04 am

Hi I have set up a Softether Server on Windows 10 and clients using Windows XP. It generally works but constantly disconnects and reconnects.
An extract from a log file is below...

2018-08-15 15:39:13.652 Connection "CID-331-454254EDCB" has been terminated.
2018-08-15 15:39:13.652 The connection with the client (IP address x.x.x.x, Port number 4192) has been disconnected.
2018-08-15 15:39:14.003 On the TCP Listener (Port 0), a Client (IP address x.x.x.x, Host name "x.x.x.x", Port number 4262) has connected.
2018-08-15 15:39:14.003 For the client (IP address: x.x.x.x, host name: "x.x.x.x", port number: 4262), connection "CID-335-C272E0E5B2" has been created.
2018-08-15 15:39:14.180 SSL communication for connection "CID-335-C272E0E5B2" has been started. The encryption algorithm name is "RC4-MD5".
2018-08-15 15:39:14.555 [HUB "ABPT-Virtual-Hub"] The connection "CID-335-C272E0E5B2" (IP address: x.x.x.x, Host name: x.x.x.x, Port number: 4262, Client name: "SoftEther VPN Client", Version: 4.25, Build: 9656) is attempting to connect to the Virtual Hub. The auth type provided is "Password authentication" and the user name is "POS3".
2018-08-15 15:39:14.555 [HUB "ABPT-Virtual-Hub"] Connection "CID-335-C272E0E5B2": Successfully authenticated as user "POS3".
2018-08-15 15:39:14.555 [HUB "ABPT-Virtual-Hub"] Connection "CID-335-C272E0E5B2": The new session "SID-POS3-160" has been created. (IP address: x.x.x.x, Port number: 4262, Physical underlying protocol: "VPN over UDP with NAT-T (IPv4)")
2018-08-15 15:39:14.555 [HUB "ABPT-Virtual-Hub"] Session "SID-POS3-160": The parameter has been set. Max number of TCP connections: 2, Use of encryption: Yes, Use of compression: No, Use of Half duplex communication: No, Timeout: 20 seconds.
2018-08-15 15:39:14.557 [HUB "ABPT-Virtual-Hub"] Session "SID-POS3-160": VPN Client details: (Client product name: "SoftEther VPN Client", Client version: 425, Client build number: 9656, Server product name: "SoftEther VPN Server (64 bit)", Server version: 425, Server build number: 9656, Client OS name: "Windows XP Professional", Client OS version: "Build 2600, Multiprocessor Free, Service Pack 3 (2600.xpsp_sp3_qfe.170427-1622)", Client product ID: "--", Client host name: "Pos3Bateau", Client IP address: "192.168.z.z", Client port number: 4262, Server host name: "abpt2.softether.net", Server IP address: "z.z.z.z", Server port number: 443, Proxy host name: "", Proxy IP address: "0.0.0.0", Proxy port number: 0, Virtual Hub name: "ABPT-Virtual-Hub", Client unique ID: "B78E1163FFA69261960ADED3D5CDC430")
2018-08-15 15:39:14.601 [HUB "ABPT-Virtual-Hub"] Session "SID-POS2-159": A new MAC address "00-AC-B6-2F-BA-0A" has been assigned.
2018-08-15 15:39:14.940 On the TCP Listener (Port 0), a Client (IP address y.y.y.y, Host name "pa49-195-91-0.pa.nsw.optusnet.com.au", Port number 17482) has connected.
2018-08-15 15:39:14.940 For the client (IP address: y.y.y.y, host name: "pa49-195-91-0.pa.nsw.optusnet.com.au", port number: 17482), connection "CID-336-EEB87DA78F" has been created.
2018-08-15 15:39:14.995 SSL communication for connection "CID-336-EEB87DA78F" has been started. The encryption algorithm name is "RC4-MD5".
2018-08-15 15:39:15.112 Connection "CID-336-EEB87DA78F" has been terminated.
2018-08-15 15:39:16.917 On the TCP Listener (Port 0), a Client (IP address x.x.x.x, Host name "x.x.x.x", Port number 4269) has connected.
2018-08-15 15:39:16.917 For the client (IP address: x.x.x.x, host name: "x.x.x.x", port number: 4269), connection "CID-337-45C3FB835D" has been created.
2018-08-15 15:39:17.095 SSL communication for connection "CID-337-45C3FB835D" has been started. The encryption algorithm name is "RC4-MD5".
2018-08-15 15:39:17.440 Connection "CID-337-45C3FB835D" has been terminated.
2018-08-15 15:39:25.645 [HUB "ABPT-Virtual-Hub"] Session "SID-POS2-157": The session has been terminated. The statistical information is as follows: Total outgoing data size: 470536991 bytes, Total incoming data size: 9521406 bytes.
2018-08-15 15:39:25.671 Connection "CID-330-E374790ED7" terminated by the cause "The VPN session has been deleted. It is possible that either the administrator disconnected the session or the connection from the client to the VPN Server has been disconnected." (code 11).
2018-08-15 15:39:25.671 Connection "CID-330-E374790ED7" has been terminated.
2018-08-15 15:39:25.671 The connection with the client (IP address y.y.y.y, Port number 17465) has been disconnected.

thisjun
Posts: 2090
Joined: Mon Feb 24, 2014 11:03 am

Re: Looping Connection Error 11

Post by thisjun » Thu Sep 13, 2018 6:04 am

Could you upload the client side log?

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