OSX Client won't work

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djh00t
Posts: 2
Joined: Tue Jun 20, 2017 10:05 am

OSX Client won't work

Post by djh00t » Tue Jun 20, 2017 10:08 am

Hi Guys,

I've had problems with one of my OSX clients, it won't accept an IP address and just sits there like its waiting for the tun0 interface to start working.

Logs look like this:
The SoftEther VPN Client service has been started.
2017-06-20 19:59:55.924 SoftEtherGUI[364:2982] Trying to start RPC session with client
2017-06-20 19:59:56.429 SoftEtherGUI[364:2982] RPC Not ready yet. Retrying.
2017-06-20 19:59:56.429 SoftEtherGUI[364:2982] Trying to start RPC session with client
2017-06-20 20:00:08.608 SoftEtherGUI[364:7292567] Going to connect: XXXXXX
2017-06-20 20:00:08.619 SoftEtherGUI[364:7292567] Successfully initiated connection to account XXXXXX
2017-06-20 20:00:09.774 SoftEtherGUI[364:7293045] Configured network Getuid: 0 / 0
2017-06-20 20:00:09.775 execHelper[568:6637] waitForIp tapipv4key not ready yet. Sleeping.
2017-06-20 20:00:19.795 execHelper[568:6637] waitForIp tapipv4key not ready yet. Sleeping.
2017-06-20 20:00:29.810 execHelper[568:6637] waitForIp myip/taprouter not ready yet. Sleeping.
2017-06-20 20:00:39.830 execHelper[568:6637] waitForIp myip/taprouter not ready yet. Sleeping.
2017-06-20 20:00:40.834 SoftEtherGUI[364:7293045] Configured network Failed to acquire IP address
2017-06-20 20:00:40.834 SoftEtherGUI[364:7293045] Created host
2017-06-20 20:00:40.837 SoftEtherGUI[364:7293045] Started name resolution, result was Success
2017-06-20 20:00:40.837 SoftEtherGUI[364:7293045] Got addresses
2017-06-20 20:00:40.837 SoftEtherGUI[364:7293045] Returning address x.x.x.x
2017-06-20 20:00:40.838 execHelper[568:6637] setRoutes myip/taprouter not ready yet. Sleeping.
2017-06-20 20:00:50.865 execHelper[568:6637] setRoutes myip/taprouter not ready yet. Sleeping.
2017-06-20 20:01:00.876 execHelper[568:6637] setRoutes myip/taprouter not ready yet. Sleeping.
2017-06-20 20:01:10.902 execHelper[568:6637] setRoutes myip/taprouter not ready yet. Sleeping.
2017-06-20 20:01:20.935 execHelper[568:6637] setRoutes myip/taprouter not ready yet. Sleeping.
2017-06-20 20:01:21.937 SoftEtherGUI[364:7293045] Configured routes setRoutes Failed
2017-06-20 20:01:21.939 execHelper[568:6637] dnsStart tapdnskey not ready yet. Sleeping.
2017-06-20 20:01:31.953 execHelper[568:6637] dnsStart tapdnskey not ready yet. Sleeping.
2017-06-20 20:01:41.967 execHelper[568:6637] dnsStart tapdnskey not ready yet. Sleeping.
2017-06-20 20:01:51.984 execHelper[568:6637] dnsStart tapdnskey not ready yet. Sleeping.
2017-06-20 20:01:52.989 SoftEtherGUI[364:7293045] Configured DNS dnsStart Failed

Any suggestions? I've tried reinstalling the client multiple times from source but have had no success.

vimal7370
Posts: 10
Joined: Tue May 23, 2017 11:53 am

Re: OSX Client won't work

Post by vimal7370 » Tue Jun 20, 2017 11:18 am

There is no official MacOS GUI client provided by SoftEther. It is recommended that you use the inbuilt L2TP/IPSEC Client instead. If you are trying out SoftEtherGUI, then try reinstalling Tuntap related software, may be it will fix your issue.

http://softethergui.lastgrid.com/features/#limitations

djh00t
Posts: 2
Joined: Tue Jun 20, 2017 10:05 am

Re: OSX Client won't work

Post by djh00t » Tue Jun 20, 2017 12:20 pm

Thanks,

Yes I have been using SoftEtherGUI but the same thing happens when I run SoftEther from the command line without the GUI.

I have reinstalled Tuntap a few times as well.

Any other suggestions? I have tried removing and reinstalling a couple of times, but I appear to be missing something as the connections I've had previously configured reappear again after I reinstall.

Any other ideas? Keen to avoid having to rebuild this machine if I can.

vimal7370
Posts: 10
Joined: Tue May 23, 2017 11:53 am

Re: OSX Client won't work

Post by vimal7370 » Tue Jun 20, 2017 3:16 pm

vpnclient works fine for me in Sierra. I always run vpnclient as root user (sudo). Try that.

thisjun
Posts: 2462
Joined: Mon Feb 24, 2014 11:03 am

Re: OSX Client won't work

Post by thisjun » Thu Jul 06, 2017 7:00 am

Could you show the log of SoftEther (not GUI log)?

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