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Error 13 always pop out since May 21

Posted: Sun May 25, 2014 2:33 pm
by sis
Hello, there is something wrong with the vpngate on my computer. Since May 21, when I connect to the servers in the vpngate list, sometime it 's successfully connected but the network icon on the system tray shows no internet access and there is a yellow exclamatory mark on the icon, after a few seconds it will disconnect automatically and shows error code 13, like this

Error (Error Code 13):
Time-out occurred during VPN session communication. It is possible the connection from the client to the VPN Server has been disconnected.

sometime it 's successfully connected without a yellow exclamatory mark on network icon on the system tray but the network not working can't surf any website and after about one minute it will disconnect automatically and shows error code 13

No matter how many times i tried restart computer or shut down the computer power, the problem still exists. But some servers work fine, it can connect and works like normal, while most of the servers fail. I don't know if that's the modem problem or the vpngate problem, but it works fine without connecting to the vpn on my computer , it seems the modem is ok. I tried download the latest version vpngate on the official site and reinstall it, problem still exists.

I have try some other vpn service, for example some openvpn, all work fine without the problem mentioned above, and that problem just happened recently, vpngate works very well before, I think it's really the vpngate problem, but I can't find anyone post the similar question here anyone help fix the problem.

I am using windows 8.1 64bit and the latest version vpngate build 9437.

Re: Error 13 always pop out since May 21

Posted: Mon May 26, 2014 8:16 am
by smile2
yes. I found same Error 13 when connect to most of servers.
before several days, all to Japan servers connection report Error 13.
but recently most of all country shows Error 13,
connection always been disconnected less one minute.

Re: Error 13 always pop out since May 21

Posted: Mon May 26, 2014 2:42 pm
by mppbee
i too can connect to any servers on vpngate server lists.
they connect but don't do anything at all.
it doesn't change my ip ether.
but it doesnt give me the error 13.

does softether vpn still works?
i made and no one is helping me too.

Please help us.

Re: Error 13 always pop out since May 21

Posted: Wed May 28, 2014 9:10 am
by smile2
Fine, I found a way to finish Error 13.
send email to me 4f4fd49d@opayq.com, I may reply to you.

Re: Error 13 always pop out since May 21

Posted: Wed May 28, 2014 9:59 am
by smile2
I received a problem about ip doesn't change after connection.
I don't know why it happen. I think your network environment was very unique.

Re: Error 13 always pop out since May 21

Posted: Thu May 29, 2014 4:44 am
by dnobori
Where is your country?

Re: Error 13 always pop out since May 21

Posted: Fri May 30, 2014 1:47 am
by sis
I am in China, Since May 21 and the problem still exist every day till now, I can hardly find a working server, 9 out of 10 encounter the problem I mentioned in the post, how to fix the problem ?

Re: Error 13 always pop out since May 21

Posted: Fri May 30, 2014 3:44 pm
by dnobori
In China, there is Great Firewall. Perhaps GFW staffs are doing good jobs.

Re: Error 13 always pop out since May 21

Posted: Sat May 31, 2014 2:01 am
by sis
Hope your team of elite will solve the problem of Error code 13, the Vpngate is a very great free tool to bypass the restraint in China, the speed is better than many pay vpn, but 9 out of 10 servers encounter the problem posted and I have to use the pay vpn one day, that's bad, hope you can fix the problem thanks very much

Re: Error 13 always pop out since May 21

Posted: Fri Jun 06, 2014 4:22 pm
by internet freedom
I have the same problem or rather I have two. error code 2 and error code 13.
Has anyone got any answers to these two problems. I have two other VPN services that I can fall back on. Cheers

Re: Error 13 always pop out since May 21

Posted: Fri Jun 06, 2014 4:55 pm
by sis
The VPNGATE is no longer working in China, most servers get the error 13 problem, you can hardly find a working one, some openvpn configure file on the homepage is working but not stable, it may stop or disconnect anytime, and the vpngate staff seems not going to fix the problem as the problem exists for almost a month, I think we should share the other working and good vpn in the forum so users in China can still break the network restraint without the vpngate, I tried most free vpn I found in google, just ultrasurf is working sometime, others is either unconnectable or with very slow speed can't even load a webpage, have you some good free vpn with fast network or the good paid vpn recommendation, as you said you have two other vpn services , can you share here

Re: Error 13 always pop out since May 21

Posted: Fri Jun 06, 2014 5:42 pm
by internet freedom
I have this problem. looks like the clowns operating the silly GFW might have something to do with this problem. try www.zenmate.com it's a free google plugin and encrypts everything. watch youtube. facebook and any other site. even in China.

Re: Error 13 always pop out since May 21

Posted: Fri Jun 06, 2014 5:48 pm
by internet freedom
Another VPN worth trying is Astrill. use it is stealth mode or open web and set it to port 443 and tick the proxy box in the middle. you also have goagent which is free.

Re: Error 13 always pop out since May 21

Posted: Sat Jun 07, 2014 11:12 am
by sis
I tried the Astrill trial and I don't think the speed is good enough, and it just offers few servers for trial so I don't even know if every server is connectable, and it's a bit expensive, as for goagent it's too complicated and seems it has bandwith limit, have you try hidemyass, it seems very popular but I never try it, I can see some bad comments on hidemyass vpn, can you share some information about hidemyass

Re: Error 13 always pop out since May 21

Posted: Tue May 01, 2018 7:39 am
by noname.verified
its about you network adapter is unpluged or not responding, please check your adapter first. Control panel>Network and sharing center>change adapter setting, then connect the VPN.

Re: Error 13 always pop out since May 21

Posted: Sat Oct 20, 2018 7:43 am
by StarLite777
Sometimes your main internet connection need 4G before you can get ip 4 complete