no more login for old users

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Posts: 1
Joined: Mon Dec 17, 2018 2:44 pm

no more login for old users

Post by jens.steuwer » Mon Dec 17, 2018 2:55 pm

Hi I'm using Softether for a demo server for my customers.
My company is using VPN from watchguard (main firewall).
So i needed to setup Port 446 for Softether to get a route through the watchguard firewall.

I can work now with 15 Persons, with double logins, and so on, but 3 Users cannot get a connection from their machines anymore.
The only different to the other is, that they doesn't used it for some days.

As a test i tried to use their accounts on my PC without problems.

error message while login is Code 1 An error occured / Connection failed. Check network conection....

With smartsniff i could see my other connections, but not only on port 446.
Is there a count of ports we can reset or setup to enable a connect from these missing clients?

Posts: 2458
Joined: Mon Feb 24, 2014 11:03 am

Re: no more login for old users

Post by thisjun » Thu Jan 24, 2019 6:19 am

Did you check the log of the firewall?

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