Windows Client: Error code 31 Installation of the Virtual Network Adapter device driver failed

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Lego
Posts: 1
Joined: Thu Apr 09, 2020 2:08 am

Windows Client: Error code 31 Installation of the Virtual Network Adapter device driver failed

Post by Lego » Fri Apr 10, 2020 6:20 am

Windows Client: Error code 31 Installation of the Virtual Network Adapter device driver failed
I tried the gui and got this error
I tried with SoftEther Command Line Utility using Run As Administrator - and it failed as well
Forum is hard to search because Error 31 is a too common term, as well as many other relevant searches : (
What is my next step to resolve this?
Thanks!

OliverTejada
Posts: 46
Joined: Mon Apr 13, 2020 8:08 pm

Re: Windows Client: Error code 31 Installation of the Virtual Network Adapter device driver failed

Post by OliverTejada » Mon Apr 13, 2020 10:14 pm

installation of a Virtual Interface requires admin rights, make sure the client has proper privileges to do so. If that computer you're installing it on is within a domain-controlled environment, chances are network adapter additions may be restricted by an admin, so... either log in as local admin or domain admin to avoid all this.

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