Cannot reach shared network drive from abroad

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cstamas92
Posts: 2
Joined: Thu Jan 21, 2021 12:55 pm

Cannot reach shared network drive from abroad

Post by cstamas92 » Thu Jan 21, 2021 1:02 pm

Hello!

I need your help in the following situation:

Our company uses Softether VPN for years without any serious problem. Some of our colleagues are in Serbia now, and they cannot reach our shared network drive in Hungary (via VPN).
The VPN connects successfully but in the windows explorer they can not reach the target shared folder. They tried remapping it but after they de-attach it they can not map it anymore.

I'm looking forward to any ideas.

Tamas

sky59
Posts: 434
Joined: Tue Sep 11, 2018 5:58 pm

Re: Cannot reach shared network drive from abroad

Post by sky59 » Thu Jan 21, 2021 3:23 pm

So you can reach it from non-abroad? Over the internet and VPN?

cstamas92
Posts: 2
Joined: Thu Jan 21, 2021 12:55 pm

Re: Cannot reach shared network drive from abroad

Post by cstamas92 » Fri Jan 22, 2021 7:10 am

sky59 wrote:
Thu Jan 21, 2021 3:23 pm
So you can reach it from non-abroad? Over the internet and VPN?
Yes I can.

sky59
Posts: 434
Joined: Tue Sep 11, 2018 5:58 pm

Re: Cannot reach shared network drive from abroad

Post by sky59 » Fri Jan 22, 2021 7:21 am

The only possibility is you are in China behind GF

ethanolson
Posts: 50
Joined: Mon Dec 02, 2019 6:29 am

Re: Cannot reach shared network drive from abroad

Post by ethanolson » Thu Jan 28, 2021 12:12 am

It could be a DNS configuration issue. Can they reach the network resource by IP address? If so, then it's a DNS issue. If they cannot reach the resource by IP address, but their own VPN IP address is good, then it may be a client routing table issue.

Pierneefie
Posts: 1
Joined: Thu Jan 14, 2021 4:10 pm
Location: Klerksdorp
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Re: Cannot reach shared network drive from abroad

Post by Pierneefie » Thu Jan 28, 2021 11:45 am

I have the same problem
When using smartphone data on the move VPN works but can not see shared or connect to items on server ?

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