VPN Client timeout after successful connection

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pingger
Posts: 1
Joined: Fri Sep 23, 2022 3:56 pm

VPN Client timeout after successful connection

Post by pingger » Fri Sep 23, 2022 4:02 pm

Hi,

I'm running into a weird issue, where my Arch Linux based Steam Deck immediatly times out after the connection is "successful".

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2022-09-23 17:58:44.033 VPN Connection Setting "VPN": Connection operation starting (this is now 2 times).
2022-09-23 17:58:44.679 VPN Connection Setting "VPN": Now connected. Session name: "SID-729680108-121"
2022-09-23 17:58:51.984 VPN Connection Setting "VPN": The connection has been either disconnected or it failed. Cause: Time-out occurred during VPN session communication. It is possible the connection from the client to the VPN Server has been disconnected. (code 13)
2022-09-23 17:58:56.981 VPN Connection Setting "VPN": Connection operation starting (this is now 2 times).
2022-09-23 17:58:57.617 VPN Connection Setting "VPN": Now connected. Session name: "SID-729680108-122"
2022-09-23 17:59:05.295 VPN Connection Setting "VPN": The connection has been either disconnected or it failed. Cause: Time-out occurred during VPN session communication. It is possible the connection from the client to the VPN Server has been disconnected. (code 13)
2022-09-23 17:59:10.292 VPN Connection Setting "VPN": Connection operation starting (this is now 2 times).
2022-09-23 17:59:10.948 VPN Connection Setting "VPN": Now connected. Session name: "SID-729680108-123"
2022-09-23 17:59:18.714 VPN Connection Setting "VPN": The connection has been either disconnected or it failed. Cause: Time-out occurred during VPN session communication. It is possible the connection from the client to the VPN Server has been disconnected. (code 13)
2022-09-23 17:59:23.712 VPN Connection Setting "VPN": Connection operation starting (this is now 2 times).
2022-09-23 17:59:24.165 VPN Connection Setting "VPN": Now connected. Session name: "SID-729680108-124"
2022-09-23 17:59:31.801 VPN Connection Setting "VPN": The connection has been either disconnected or it failed. Cause: Time-out occurred during VPN session communication. It is possible the connection from the client to the VPN Server has been disconnected. (code 13)
2022-09-23 17:59:36.799 VPN Connection Setting "VPN": Connection operation starting (this is now 2 times).
2022-09-23 17:59:37.344 VPN Connection Setting "VPN": Now connected. Session name: "SID-729680108-125"
Accessing the VPN from any other Device is successful. Any suggestions?

Kernel:

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Linux PSD-SteamDeck 5.13.0-valve21.1-1-neptune-02211-gc54cda5a36f3 #1 SMP PREEMPT Mon, 08 Aug 2022 22:27:56 +0000 x86_64 GNU/Linux
SoftEther Client Version:

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2022-09-23 17:09:12.026 SoftEther VPN Client Version 4.39 Build 9772   (English)
2022-09-23 17:09:12.026 Compiled 2022/04/26 18:00:50 by buildsan at crosswin
vpncmd check:

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VPN Client>check
Check command - Check whether SoftEther VPN Operation is Possible
---------------------------------------------------
SoftEther VPN Operation Environment Check Tool

Copyright (c) SoftEther VPN Project.
All Rights Reserved.

If this operation environment check tool is run on a system and that system passes, it is most likely that SoftEther VPN software can operate on that system. This check may take a while. Please wait...

Checking 'Kernel System'... 
              Pass
Checking 'Memory Operation System'... 
              Pass
Checking 'ANSI / Unicode string processing system'... 
              Pass
Checking 'File system'... 
              Pass
Checking 'Thread processing system'... 
              Pass
Checking 'Network system'... 
              Pass

All checks passed. It is most likely that SoftEther VPN Server / Bridge can operate normally on this system.

The command completed successfully.


eddiewu
Posts: 286
Joined: Wed Nov 25, 2020 9:10 am

Re: VPN Client timeout after successful connection

Post by eddiewu » Sat Sep 24, 2022 2:33 am

On Linux you need to manage routes manually. Did you add a route to the server?

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